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At Booksadora, we are committed to ensuring the accurate, timely, and secure delivery of every order. We partner exclusively with trusted and reputable courier services to guarantee reliable shipping worldwide.
Orders are typically processed and dispatched within 24 to 72 hours (Handling time), excluding Sundays and public holidays.
The estimated delivery timeline is handling time + 4 to 20 business days, depending on the destination country.
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India to the United Kingdom: 3–7 days
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Last Updated: 10/October/2025
At Booksadora, we are committed to delivering products that match their description, images, and quality expectations. Should you receive an item that does not meet these standards, we will promptly offer a refund or replacement.
Return and exchange requests must be made within 15 days of delivery.
Products must be returned in their original condition, with packaging intact, including all accompanying items (bookmarks, inserts, or promotional materials).
There are two ways to return or exchange products:
a) Complimentary Pick-Up Service:
Available in select international locations.
Once your return/exchange request is approved, you may schedule a pick-up for the product.
b) Self-Ship:
For locations where pick-up service is unavailable, customers must ship the product back to our warehouse using a trackable method.
We will provide a Return Merchandise Number (RMN) and the warehouse address upon approval.
To initiate a return or exchange, contact us at:
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💬 WhatsApp: +91 8006441559
Include your order number, product details, and reason for return/exchange in your message.
Approved refunds will be credited to the original payment method within 7–10 business days, depending on banking and international processing times.
Only the product cost is refundable. Shipping charges, including international shipping, are generally non-refundable unless the return is due to our error (wrong item or defective product).
Refunds may be subject to customs duties or import fees applicable at the time of purchase.
Refunds will not be issued for products purchased during sales events, unless defective or damaged.
Exchanges are treated as a return followed by a new purchase.
Replacement availability depends on current stock.
Defective items can be exchanged; if a replacement is unavailable, a refund will be processed instead.
Products sold as packs or combos must be returned as complete sets. Individual items cannot be returned separately.
If you receive a damaged or defective book:
Notify us within 5 days of delivery.
Provide a photo of the damage for verification.
We will arrange a replacement or refund, including shipping costs.
The following items cannot be returned or refunded:
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Products purchased during sales events
Gift wrapping charges are non-refundable; replacement items will not include gift wrapping
Customers are responsible for return shipping costs and any applicable customs duties, unless the return is due to Booksadora’s error.
Delivery timelines for international returns may vary depending on customs clearance and shipping method.
We recommend using a trackable shipping method to ensure safe delivery of returned items.
Returned books must be in original condition. Torn or damaged books after delivery will not be accepted.
All returns and exchanges are subject to verification and approval by Booksadora.
For any questions regarding returns, refunds, or exchanges, our support team is here to assist:
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We are committed to providing a smooth, hassle-free experience for our international customers.
By Kazuo Ishiguro
When We Were Orphans by Kazuo Ishiguro is a haunting and thought-provoking novel that delves into themes of memory, loss, and the search for truth. The story follows Christopher Banks, a British-born detective who, as a child, lost both of his parents under mysterious circumstances in Shanghai. As an adult, Banks becomes a successful detective and returns to Shanghai to uncover the truth about his parents' disappearance.
In his quest for answers, Banks is forced to confront his own childhood memories, which are unreliable and fragmented. The novel skillfully intertwines his investigation with his own personal reflections and emotional journey, raising questions about memory, identity, and the way we shape our understanding of the past. When We Were Orphans is a poignant exploration of the nature of loss and the elusive nature of truth.
Title: When We Were Orphans
Author: Kazuo Ishiguro
Genre: Literary Fiction, Mystery, Historical Fiction
Format: Paperback
Language: English
Pages: Varies (depending on edition)
Publisher: Alfred A. Knopf
Release Date: 2000
