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At Booksadora, we are committed to ensuring the accurate, timely, and secure delivery of every order. We partner exclusively with trusted and reputable courier services to guarantee reliable shipping worldwide.
Orders are typically processed and dispatched within 24 to 72 hours (Handling time), excluding Sundays and public holidays.
The estimated delivery timeline is handling time + 4 to 20 business days, depending on the destination country.
For reference:
India to the United Kingdom: 3–7 days
India to the United States: 7–15 days
India to Australia: 7–18 days
These are estimated transit times and may vary based on location and customs procedures. Generally, orders arrive within the specified timeframe.
If you have any questions regarding your shipment, please feel free to contact us.
After placing your order, you will receive a confirmation email containing your order details.
If you do not receive this email, please check your Spam or Junk folder.
This confirmation email is necessary for you to receive further updates, including shipment and tracking details.
If a shipment reaches its destination but remains unclaimed or undelivered due to lack of response from the customer, it will be returned to the origin. In such cases, only the product cost (minus applicable customs duties) will be refunded. Shipping charges (approximately 40% of the total paid amount) are non-refundable.
If your shipment is returned due to an incorrect or incomplete address, or if the customer refuses delivery, only the product cost will be refunded. In these cases, shipping charges (approximately 40%) are non-refundable.
Upon receiving your order, if any item is missing or incomplete, please notify us within 5 days of delivery.
If your order has not arrived within 30 days from the purchase date, please contact us.
Requests made after this period may not be accepted.
In rare cases, shipments may be delayed due to factors beyond our control, including:
Adverse weather conditions
Flight or transportation delays
National holidays or festivals
Customs clearance procedures
Other unforeseen logistical issues
If you wish to cancel your order:
Before shipment creation or processing: A full refund will be issued.
After shipment creation or courier pickup: The order cannot be canceled or refunded.
If you believe your order is delayed or require any support, please reach out to us:
📧 Email: hello@booksadora.com
💬 WhatsApp: +91 8006441559
We’re always here to help and ensure a smooth experience with Booksadora.
Last Updated: 10/October/2025
At Booksadora, we are committed to delivering products that match their description, images, and quality expectations. Should you receive an item that does not meet these standards, we will promptly offer a refund or replacement.
Return and exchange requests must be made within 15 days of delivery.
Products must be returned in their original condition, with packaging intact, including all accompanying items (bookmarks, inserts, or promotional materials).
There are two ways to return or exchange products:
a) Complimentary Pick-Up Service:
Available in select international locations.
Once your return/exchange request is approved, you may schedule a pick-up for the product.
b) Self-Ship:
For locations where pick-up service is unavailable, customers must ship the product back to our warehouse using a trackable method.
We will provide a Return Merchandise Number (RMN) and the warehouse address upon approval.
To initiate a return or exchange, contact us at:
📧 Email: hello@booksadora.com
💬 WhatsApp: +91 8006441559
Include your order number, product details, and reason for return/exchange in your message.
Approved refunds will be credited to the original payment method within 7–10 business days, depending on banking and international processing times.
Only the product cost is refundable. Shipping charges, including international shipping, are generally non-refundable unless the return is due to our error (wrong item or defective product).
Refunds may be subject to customs duties or import fees applicable at the time of purchase.
Refunds will not be issued for products purchased during sales events, unless defective or damaged.
Exchanges are treated as a return followed by a new purchase.
Replacement availability depends on current stock.
Defective items can be exchanged; if a replacement is unavailable, a refund will be processed instead.
Products sold as packs or combos must be returned as complete sets. Individual items cannot be returned separately.
If you receive a damaged or defective book:
Notify us within 5 days of delivery.
Provide a photo of the damage for verification.
We will arrange a replacement or refund, including shipping costs.
The following items cannot be returned or refunded:
Gift cards or vouchers
Downloadable or digital products
Personalized items (unless defective or damaged)
Products purchased during sales events
Gift wrapping charges are non-refundable; replacement items will not include gift wrapping
Customers are responsible for return shipping costs and any applicable customs duties, unless the return is due to Booksadora’s error.
Delivery timelines for international returns may vary depending on customs clearance and shipping method.
We recommend using a trackable shipping method to ensure safe delivery of returned items.
Returned books must be in original condition. Torn or damaged books after delivery will not be accepted.
All returns and exchanges are subject to verification and approval by Booksadora.
For any questions regarding returns, refunds, or exchanges, our support team is here to assist:
📧 Email: hello@booksadora.com
💬 WhatsApp: +91 8006441559
We are committed to providing a smooth, hassle-free experience for our international customers.
